In the most recent release of the nation’s best quality hospitals by CareChex ®, University Hospital once again proved that quality and safety matter.
The 2017 CareChex America’s Top Quality Providers highlights organizations that represent the top 10 percent in the nation and/or state in three indicators – Medical Excellence, Patient Safety and Patient Satisfaction – and 37 clinical categories.
University received six five-star ratings in 2017 from Healthgrades, the nation’s leading online resource for those looking for a physician or hospital, for the following services:
- Colorectal Surgery (in-hospital and within 30 days)
- Hip Replacement
- Total Knee Replacement
- Spinal Fusion
University is the only hospital in Georgia to be named an America’s 100 Best Hospitals for Orthopaedic Surgery, Joint Replacement or Spine Surgery by Healthgrades, the nation’s leading online resource for those looking for a physician or hospital.
University is the only hospital in the region to receive Healthgrades’ Patient Safety Excellence Award in 2017. The Patient Safety Excellence Award™ recognizes hospitals for how well a hospital prevents infections, medical errors, and other complications based on 14 serious, potentially preventable adverse events. Patients receiving care at Patient Safety Excellence Award recipient hospitals have, on average, a lower risk of experiencing patient safety events
Designed to rate how well hospitals protect patients from accidents, errors, injuries and infections, the latest Hospital Safety Score reaffirmed University Hospital’s “A” rating – its top grade in patient safety.
The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an independent industry watchdog. University Hospital is the only facility in the CSRA to receive an “A” grade.
US News & World Report
The U.S. News & World Report analysis of hospitals includes data from nearly 5,000 centers across multiple clinical specialties, procedures and conditions. Scores are based on a variety of patient outcome and care-related factors, such as patient safety and nurse staffing. In 2016, University Hospital was ranked third in Georgia, and no other local hospital was included in the rankings. University Hospital achieved the highest ratings possible in one specialty – nephrology – and ranked “High Performing” in six of nine reportable conditions or procedures. These include:
- Abdominal aortic aneurysm repair
- Chronic obstructive pulmonary disease
- Colon cancer surgery
- Heart failure
- Knee replacement
- Hip replacement
Only one other CSRA hospital received recognition for a high-performing procedure or condition – and they only had two.
National Research Corporation
University Hospital has been named the CSRA’s Consumer Choice Award for 19 consecutive years by the National Research Corporation. The annual award identifies hospitals across the United States that healthcare consumers choose as having the highest quality and image.
Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights survey, the largest online consumer healthcare survey in the country. National Research surveys more than 290,000 households in the contiguous 48 states and the District of Columbia. Hospitals named by consumers are analyzed and ranked based on Core Based Statistical Areas defined by the U.S. Census Bureau, with winning facilities being ranked the highest.
University is the clear and significant leader in 28 categories, including:
- Best Doctors
- Best Image/Reputation
- Best Nurses
- Best Overall Quality
- Highest Patient Safety
- Heart Care
- Hospital Emergency Room
- Women’s Health/Gynecology
University Hospital is proud to be designated a Magnet Hospital by The American Nurses Credentialing Center (ANCC). The hospital retained its prestigious Magnet Status after a rigorous review and re-designation survey in early 2016. The ANCC’s Magnet Recognition Program® for excellence in nursing services is considered one of the highest honors that can be received for outstanding achievement in nursing.
Medicare Value Base Purchasing
Hospital Value-Based Purchasing (VBP) is part of the Centers for Medicare & Medicaid Services’ (CMS’) long-standing effort to link Medicare’s payment system to a value-based system to improve healthcare quality, including the quality of care provided in the inpatient hospital setting.
The program attaches value-based purchasing to the payment system that accounts for the largest share of Medicare spending, affecting payment for inpatient stays in over 3,500 hospitals across the country.
Participating hospitals are paid for inpatient acute care services based on the quality of care, not just quantity of the services they provide. Congress authorized Inpatient Hospital VBP in Section 3001(a) of the Affordable Care Act. The program uses the hospital quality data reporting infrastructure developed for the Hospital Inpatient Quality Reporting (IQR) Program, which was authorized by Section 501(b) of the Medicare Prescription Drug, Improvement, and Modernization Act of 2003.
University Hospital was the only hospital in the CSRA to receive a 2015 Value Base Purchasing Bonus. All other area hospitals were penalized.
At University we closely monitor our patients’ satisfaction through a survey process administered by an outside vendor. We ask patients to rate us in a number of areas, including their overall rating of care and would they recommend us to others. Our goal is to be in the top 10 percent of hospitals across the country and we work every day to improve the experience for our patients and visitors.
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